The introduction of telemedicine service: With or without reimbursement?

Introduction to the Minitrack: Telemedicine

Telemedicine is a technological innovation that has increasingly interested IS researchers and practitioners. An emerging area largely driven by technologies and their clinical applications, telemedicine is still searching for coherent and directing frameworks to advance management practices and research. Findings and discussions offered by the papers accepted by this year’s minitrack are inter...

Introduction to the Telemedicine minitrack

As a new discipline, primarily driven by technology, telemedicine is still searching for a coherent research framework. The number of papers submitted for this year’s minitrack has significantly increased from last year. However, the quality of submitted work has yet to be improved. Data gathered for submitted papers oftentimes remain unclear and inconclusive. Technology surveyed in some papers...

Private payer reimbursement for telemedicine services in the United States.

Telemedicine has garnered significant attention over the past decade as a solution to cost and access challenges facing healthcare. Yet, utilization rates have not reached their full potential. One major barrier to the adoption of telemedicine cited in the literature is the lack of universal reimbursement from private payers. The purpose of this investigation was to capture a current picture of...

Telemedicine reimbursement: raising the iron triangle to a new plateau.

Telemedicine: Technology mediated service relationship, encounter, or something else?

PURPOSE Service interactions between service providers and health care consumers happen daily in health care organizations, and can occur face-to-face or through mediating technology. We use the demanding and rich environment of telemedicine to better understand the nature of the real time service-encounter interactions among the human and technology actors engaged in the process and to inform ...